Our return policy.

All sales final

Made to order, not to inventory.

Because every piece we sell is made for your order (cut, stitched, hammered, and finished by hand after you've placed it), we are not able to offer refunds or general returns. The leather we cut for your wallet is not going on a shelf for the next person.

We ask you to read descriptions, sizing, and lead times carefully before checking out, and to write to us ahead of time with any questions. We'd much rather answer a sizing question for ten minutes than make something that doesn't fit.

Damaged in transit

If it arrives broken, we'll make it right.

If your piece arrives damaged or shows a clear manufacturing flaw we missed at the bench, we'll work with you on a return and exchange. Within seven days of delivery, write to us through the contact form with:

• Your order number
• Photos of the damage (the piece itself and, if relevant, the packaging it arrived in)
• A short description of what you're seeing

We'll review and respond within a couple of days. If the issue is on our end or the carrier's, we'll cover return shipping and either repair the original piece or make you a replacement at no additional cost.

Wear and patina

The piece changing isn't a defect.

Our work is built to age. Copper darkens; leather softens, scuffs, and develops a patina from how you carry it. These changes are the point of the material, not flaws in the workmanship, and aren't grounds for a return.

Have a problem with an order? Reach out through the contact form and we'll sort it out.